Services
Architecture, implementation, data, configuration, sustainment, training. One team owns the whole planning stack; no handoffs, no finger-pointing.
Solution Architecture
The blueprint before the build. We model your planning domain, define how it integrates with your data estate, and specify the decisions each planning run must support. Architecture that ships, not slideware.
- Architecture blueprint (data model + topology)
- Integration topology: ERP, CRM, data warehouse, API surface
- Platform-fit assessment: ketteQ vs. Kinaxis vs. neither
- Decision framework for each planning run
Implementation & Integration
End-to-end delivery of ketteQ and Kinaxis Maestro, wired into your ERP and data estate. We own the cutover plan and stay after go-live — handoff is not the plan.
- Full platform rollout, staged and reversible
- ERP/data integration: Oracle, SAP, Databricks, S3, Kafka
- Cutover plan with validation gates
- Go-live support and stabilization
Data & ETL
Ingestion, validation, and reconciliation pipelines that make every planning run trustworthy. We treat data as an engineering discipline, not a task left to hand-rolled scripts.
- ETL pipelines (batch + streaming)
- Data quality gates and reconciliation reports
- Master data design and hierarchy
- Lineage and auditability
Solution Configuration
Platform configured to your planning process and cadence — not to the vendor demo. We code against your S&OP calendar, exception thresholds, and scenario logic.
- Scenario workflows, calendars, and exception logic
- Automation scripts for repeat planning cycles
- Performance tuning: query, engine, and network
- Configuration-as-documentation, always current
Sustainment & Support
We stay after go-live. Release management, monitoring, and a running improvement backlog so the system compounds value instead of decaying.
- Managed support with a defined SLA
- Release management for vendor updates
- Health monitoring and drift detection
- Improvement backlog and roadmap
Training & Enablement
Planners and admins trained on the logic behind the platform, not just the clicks. Team-specific playbooks; adoption measured, not assumed.
- Planner training tailored to your process
- Admin bootcamps for platform owners
- Playbooks and runbooks, written not implied
- Adoption measurement and coaching